The Soirée at Northlake Privacy Notice

1. Information We Collect

The Soirée at Northlake collects personal information that you voluntarily provide, including but not limited to your name, email address, phone number, billing information, event details, and any information submitted through inquiry forms, bookings, contracts, or account creation.

We may also collect information related to your interactions with our services, including event inquiries, appointment scheduling, communications, and customer support requests.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide customer support

Schedule tours, consultations, and events

Process bookings, payments, and contracts

Send appointment reminders, confirmations, and service updates

Communicate important information related to your event or reservation

Improve our services and customer experience

Comply with legal and regulatory requirements

We do not sell or rent your personal information.

3. SMS Opt-In & Communication Consent

By providing your phone number and opting in, you consent to receive transactional and service-related SMS messages from The Soirée at Northlake. These messages may include appointment confirmations, event reminders, scheduling updates, and account notifications.

Message frequency may vary. Consent is not a condition of purchase.

4. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance website functionality, analyze usage, and improve user experience. You may control cookie preferences through your browser settings.

5. Data Security & Handling

We take reasonable administrative, technical, and physical measures to protect your personal information. While no system can be guaranteed to be completely secure, we work to safeguard your information from unauthorized access, disclosure, or misuse.

6. User Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. You may also opt out of SMS communications at any time by following the opt-out instructions provided in our messages.

7. Mobile Information Sharing Statement

Mobile information will not be shared with third parties for marketing or promotional purposes.
SMS communications are used solely to provide services you have requested from The Soirée at Northlake.

Contact Information
Email: [email protected]
Phone: 704-285-2770